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FAQ'S

    Depending upon the structure of the furniture, installation is carried upon. If the furniture is built with average size and ready to fit, it doesn’t require any installation. In case, if the furniture is immense in size and needs the expertise to install, our installation team will help in installing the furniture and it is free of cost.

    As soon as the product is delivered to your destination, Prelam Interiors installation team will begin the installation process.

    If offers 10 years of warranty on plywood furniture, 5 years warranty on MDF. But we preferably suggest and use superior quality plywood (Wall mart, Nocte & Bib boss).

    We ensure to deliver as the same you see on the website. But there might be a slight variance with the finish and shade due to effect or screen setting resolution.

    We deliver to the locations - Telangana & Andhra Pradesh. Free shipping only within Telangana (As per the Qty & Pricing)

    There are no hidden charges applied. The price displayed on the website is the final price inclusive of all taxes. But shipping charges may vary accordingly in the case to be delivered to other locations.

    For any manufacturing defects and damages during transit, we offer the replacement within 7 to 10 days of delivery (Depending the product to product may vary). We strictly do not entertain return process and we do not refund. Each of our product is been manufactured in a detailed manner considering the user requirement and so we do not refund on any products purchased.

    If you wish to cancel your order, log into your Prelam Interiors.com and email or phone call and cancel the ordered product/s. Cancellation is valid only within 48 hrs of order confirmation.

    We use premium quality foam for the furniture that is upholstered with a fabric to make your seating more comfortable.

    We do not provide bed along with a cot. On request, bed will be provided by SI with additional changers applied.

    We give full freedom to our customers in order to select the laminate and the color. SI lets customers share their views and ideas and we too suggest from our side for your benefits. At last Customer satisfaction is our satisfaction.

    Prelam Interiors provides customization option. It could be customizing a complete interior designing or customizing the furniture as per user requirement.